Cultivate Faith Support

Open Settings → Account → Delete Account and follow the confirmation steps. You may be asked to sign in again or enter your current password.

Successful deletion is permanent and cannot be undone.

Email cultivate.support@preparingsoil.com with the subject “Delete my data.”

If you registered an account, send the request from the email address associated with it. If you cannot access that address, tell us so we can help verify ownership. Never send your password.

If you used the app as a guest, tell us that in your message. Guest accounts do not have an email address attached, so we may need additional information to locate the account and verify your request.

We aim to complete email requests within 30 days. We will confirm completion or explain what additional information we need.

Deletion removes your authentication account and information stored under your Cultivate Faith account, including:

• Your email address, display name, personalization, and preferences.
• Reflection summaries and identified topics.
• Generated guidance, including prayers and Scripture recommendations.
• Saved Scripture passages and prayers.
• Your cloud-backed memory profile.
• Submitted guidance ratings and comments.

Your original written reflections are stored locally on your device, not in our cloud database.

An email deletion request cannot erase local device data. To remove it, delete the app and its data from your device, or clear its app storage where supported. Removing the app alone does not request deletion of your cloud account.

We retain certain service records for operating the service, monitoring costs, and understanding failures:

• Daily generation-limit records.
• Optional usage records collected before deletion.
• Reliability records describing generation failures.
• App-wide service totals.

These records contain none of your written reflections. Some retain your account ID and are not anonymous; app-wide totals do not carry individual account IDs. Records are retained while needed for these operational purposes.

Subscription and transaction information held by Apple, Google, or RevenueCat is subject to those providers’ retention policies.

Deleting your account or uninstalling the app does not cancel Partner.

To cancel future renewals:

• iPhone or iPad: Open device Settings → your name → Subscriptions → Cultivate Faith.
• Android: Open Google Play → your profile → Payments & subscriptions → Subscriptions → Cultivate Faith.

You can request account deletion whether or not you have already canceled, but cancellation must be handled separately through the store that bills you.

Email cultivate.support@preparingsoil.com.

For more information, read the Cultivate Faith Privacy Policy.